Operations Support Specialist

A Closer Look is a leading provider of mystery shopping services for consumer experience focused clients across a broad array of industries, with its roots in the restaurant and hotel sectors. In this fast-paced environment, you will collaborate with various departments to provide support to our clients and independent contractors as well as ensure the smooth functionality of A Closer Look. Flexibility, attention to detail and strong time-management skills coupled with a positive, go-getter attitude are pivotal traits required for this position. Requirements: You MUST: Make careful consideration of the distance to our office, gas prices and traffic conditions before sending your resume, our office is located in Historic Downtown Norcross. Prefer and are comfortable working in a small office environment Be able to sit for long periods of time, as most of the day is usually spent at a desk in front of the computer. Please note that we highly encourage brief moments away from the desk throughout the day to stretch, eye re-focus, etc. Exude and maintain a professional and positive attitude Be self-motivated and take initiative Be able to work in a team as well as independently Have strong verbal, written, and proofreading skills Have strong research skills Have intermediate or advanced level proficiency in the use of standard desktop applications, including the ability to produce documents and presentations of all kinds using word processing, spreadsheet and presentation software tools. Experience with any accounting software (i.e. Sage, QuickBooks, etc.) would be a PLUS! Be organized and accurate Balance multiple tasks at one time and have great time management skills to meet deadlines Be flexible and adapt to unexpected, fast-paced circumstances and changes Tasks you will perform (but are not limited to) are: Collections/Aged Receivables Account Payable Data management including paper and electronic records management, setting up and managing spreadsheets and databases, producing reports, compiling information and analyzing results. Compose memos, type and edit reports, forms and other business documents, using appropriate word processing and spreadsheet tools. Coordinate client monthly program schedules Respond to inquiries from, and initiate correspondence to our field force regarding assignments/compensation AND to clients regarding their program. Communication liaison between the executives and departments you support with other employees, shoppers or clients. Special projects Answer and assist incoming calls Compensation commensurate with experience
Reference : Operations Support Specialist jobs

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