Receptionist/Customer Service Representative

We are looking for someone that is a highly motivated team player that is comfortable working in a fast pace environment. You would be joining a super mega agency that not only has years of knowledge and business tenure, but an agency that has the highest level designation by Allstate for excellent customer service. Main Job Tasks and Responsibilities Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Deal with queries from the public and customers Ensure knowledge of staff movements in and out of organization Monitor visitor access and maintain security awareness Provide general administrative and clerical support Prepare correspondence and documents Receive and sort mail and deliveries Schedule appointments Maintain appointment diary either manually or electronically Organize conference and meeting room bookings Co-ordinate meetings and organize catering Monitor and maintain office equipment Control inventory relevant to reception area Tidy and maintain the reception area Education and Experience High school diploma generally required Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications Knowledge of customer service principles and practices Keyboard skills Ability to work a switchboard Benefits Advancement opportunities Time off for holidays 401(K) Dental Insurance Weekly Bonuses & Incentives Fully Paid Training Travel Opportunities
Reference : Receptionist/Customer Service Representative jobs

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